Marie-Andrée Delisle is certified as a professional tourism teacher by the Canadian Tourism Human Resource Council.

Villes et villages d'art et de patrimoine (art and heritage cities and towns network)

Training session on packaging cultural tourism products for the cultural coordinators of ths network.

RDÉE Canada (Economic development network for Francophones outside Quebec)

Preparatoin and facilitation of training sessions on product development oand on evaluating marketing activities and their return on investment.

Bienvenue Québec Foundation
Preparation and animation of a workshop on creativity in regard to tourism products and seeking out exclusive services for groups, with a view to prospecting new clienteles. For tourist businesses, as well as those responsible for product development in regional tourist associations and local development centres.

Société d'aide au développement de la collectivité de Beauce-Etchemins (Local economic development centre)

Preparation and facilitation of two training workshops on product development and tourism commercialisation.

Tourism Quebec
Design and development of training courses in market development and tourism marketing for product managers and regional delegates from the Ministry.

Société des musées québécois
Training sessions on tourism partnerships and packaging

Tourism Montreal
Designing and facilitating two workshops on information and distribution channels in tourism, adapted for cultural institutions: theatre and visual arts companies, Conseil québécois de la musique.

Parks Canada
Training sessions on the product life cycle for cultural and heritage sites in the park network.

Tour de l'Île - Vélo Québec
Consultation and training sessions for structuring commercialization in the distribution network

Tourisme Abitibi-Témiscamingue (Regional tourism association)
Following our Strategic Development Plan, implementation of the plan for tours and adventure products; needs analysis, planning, design and facilitation of a series of eight workshops and training sessions for market and export readiness including packaging, tourism positioning, developing products and sites, commercialization, market readiness, consumer shows, press relations and distribution networks, Internet and marketing plan.

Parks Canada
Coaching sessions on facilitating a Pricing and Packaging training seminar, nationally.

Office du tourisme et des congrès de Québec (Quebec City Convention and Visitor's Bureau)
Training sessions for hoteliers on packaging for markets in Quebec and the USA, and on participating in international marketplaces.

Association touristique régionale de Charlevoix
Training sessions on packaging for 25 tourist businesses in the Charlevoix region, including individual consultations on marketing and commercialization of products.

Tourism Quebec
Training sessions on press relations for the Regional Tourist Associations of Quebec, for tourism offices and their members

Quebec Ministry of Transport
Design of the "Taxi Ambassadeur" program and production of an educational document for training taxi drivers in customer service.

Quebec Ministry of Tourism and ACTA-Québec (Association of Canadian Travel Agents)
Training program "ACTA Vacances Québec", to give Quebec travel agents training and information about Quebec tourist products and services, with a view to accreditation.

Business Development Bank of Canada
Adaptating and facilitating a strategic planning program over a period of four months; individual consultations with numerous tourist businesses and organizations in two regions of the Eastern Townships (Mégantic and Bromont-Granby).

Villes et villages d'art et de patrimoine (art and heritage towns and villages in Quebec)
Training sessions on packaging and commercialization.

Municipality of the Lower North Shore
Assessment and training sessions for the local tourism community on setting up a tourism office, tourist packages and excusrsions, and organizing facilities for lodging and food service.

Bienvenue Québec Tourism Trade Show and Marketplace(Marketplace for buyers of tourist products)
Training sessions for suppliers of tourist products and services on commercializing their products for international buyers. Annual program.

Conseil québécois des ressources humaines en tourisme(Canadian Tourism Human Resource Council - Quebec Chapter)
Numerous training sessions on customer service - "Client Plus" program - for managers and supervisors.

Fédération des Agricotours
Design and presentation of training sessions on commercialization, marketing activities, business development and the needs and expectations of customers for owners of "Inns and Bed & Breakfasts".

RDÉE Canada (Economic development network for Francophones outside Quebec)
Preparation and facilitation of training sessions on product development and on evaluating marketing activities and their return on investment.

Société d'aide au développement de la collectivité de Beauce-Etchemins (Local economic development for the community of Beauche-Etchemins)
Preparation and animation of two training workshops for product development and tourism commercialisation.